Frequently Asked Questions

How are your garments priced & can anyone buy them?

Yes, anyone can purchase from us, we have three pricing tiers:

  1. Retail Price (someone walks in off the street & buys one or two garments with no embroidery
  2. Corporate Price (several garments for multiple staff with embroidery)
  3. Special Corporate Price (large numbers of staff, usually 100+)

 

How long does it take once I place an order?

1-2 weeks without embroidery or 2-3 weeks with (N.B. provided our suppliers have stock).

 

How much does your printing and embroidery cost?

Prices vary a lot, so please phone, fax or e-mail your design for an obligation free quotation (Beware those suppliers that say “free embroidery”, as no-one works for nothing & usually the printing costs are “built in” to the price of the garment).

Digital Printing & Silk Screening are also available.

 

Do you have a returns policy?

Yes, and this differs from case to case.

Garments can be returned for exchange if still in the original packaging, swing tags attached & have not been worn or embroidered.

If garments are deemed to be faulty then we will repair, replace or refund but we reserve the right to decide which of these methods is used.

All goods must be returned within a reasonable amount of time.

 

Can I have a free catalogue?

Absolutely you can, just jump on our website & order on-line, or give us a call on 4968 2198.

 

How can I see some samples?

The best way is to pop along to our large showroom in Mayfield.

If this is not possible for whatever reason, then we can send out some in limited quantities but not full colour ranges or full size ranges. These must be returned in good order & within the agreed amount of time to avoid a service/handling fee.

 

How do I pay?

For small orders credit card or EFTPOS is preferred (by phone or in person).

For larger orders bank transfer is also available.

We can also provide a 30 day account (account applications available upon request).

 

What is our size range?

"On stock" garments usually range from 6-26 for ladies & 2XS-5XL for mens, however many of our suppliers have extended their range from 4-30 in the ladies. Made-to-measure garments are available upon request.

 

Do you do alterations?

Yes we do & all at wholesale prices if the garment is purchased from us. Please ring or e-mail us for a quote.

 

What else do you do?

We offer:

  • 48 hour dry cleaning service
  • Photocopying, faxing & e-mailing service

 

Is there anything involving corporate uniforms that you can’t do?

We are not manufacturers; we leave that to the experts (our suppliers).