Frequently Asked Questions
How are your garments priced & can anyone buy them?
Yes, anyone can purchase from us, we have three pricing tiers:
How long does it take once I place an order?
Generally around 10 working days. Our embroidery is all in-house which helps to keep lead times reliable.
How much does your printing and embroidery cost?
Prices vary a lot, so please phone, fax or e-mail your design for an obligation free quotation (Beware those suppliers that say “free embroidery”, as no-one works for nothing & usually the printing costs are “built in” to the price of the garment).
Digital Printing & Silk Screening are also available.
Do you have a returns policy?
Yes, and this differs from case to case.
Garments can be returned for exchange if still in the original packaging, swing tags attached & have not been worn or embroidered.
If garments are deemed to be faulty then we will repair, replace or refund but we reserve the right to decide which of these methods is used.
All goods must be returned within a reasonable amount of time.
Can I have a free catalogue?
Absolutely you can, just jump on our website & order on-line, or give us a call on 4951 6051.
How can I see some samples?
The best way is to pop along to our large showroom in Wallsend. If you are a business looking to purchase uniforms for a number of staff, we are happy to make an appointment for our experienced consultant to come and discuss your requirements. We can then bring a range of samples and sizing to your place of work.
How do I pay?
For small orders credit card or EFTPOS is preferred (by phone or in person).
For larger orders bank transfer is also available.
We can also provide a 30 day account (account applications available upon request).
What is our size range?
"On stock" garments usually range from 6-26 for ladies & 2XS-5XL for mens, however many of our suppliers have extended their range from 4-30 in the ladies. Made-to-measure garments are available upon request.
Do you do alterations?
Yes we do & all at wholesale prices if the garment is purchased from us. Please ring or e-mail us for a quote.
Is there anything involving corporate uniforms that you can’t do?
We are not manufacturers; we leave that to the experts (our suppliers).